Administrative Assistant for Learning Services - Lawrence

Job Summary: Assists with the day-to-day educational operations in the virtual learning center and BaSES program under the supervision of the Program Director(s)/designee. The Administrative Assistant aids in providing customer service and other clerical duties as requested by the Site Coordinator/designee.

Qualifications:

Required:

1. Minimum of a high school diploma or certificate of equivalency.
2. Must be able to work with Microsoft Office applications and have good computer skills.
3. Knowledge of administrative and clerical duties and procedures.
4. Proven experience in providing highly effective customer service.

Preferred:

1. Prior experience in education and clerical work helpful, but not required.

Responsibilities:

Essential Functions:

1.    Student enrollment for alternative learning services, including but not limited to blended learning, Greenbush Online, drivers education, and other related programs
2.    Assigning appropriately licensed teachers to students/classes
3.    Create billing authorizations for the business office and verify payment of students at the time of enrollment.
4.    Provide customer service and serve as the main liaison between students, teachers, school contacts and business partners (technical issues and support)
5.    Communication and elevating unresolved issues to the program director(s)
6.    Discerning incoming customer requests and referring customers to appropriate programs/departments as needed
7.    Maintain electronic and paper organization of records (enrollment, course completion, grades, communications, billing, payment, etc.)
8.    Assist with large workshops and hospitality as needed (parking, registrations, catering, etc.)
9.    Manage new contracts and annual contract renewals including mailings, signatures, billing and final copies; create, update and send out BaSES correspondence; manage BaSES trainings including registration, venue, catering, materials and presenters; manage BaSES purchasing and billing.
10.    Create, update and report on BaSES budgets, caseloads, contacts and other data as needed.
11.    Marketing and Graphic Design support - create, edit and publish print and electronic material including the Greenbush Day School Website.
12.    Other duties as assigned.

General Responsibilities:

1.  Must support the Service Center mission, goals, and objectives.
2.  Must demonstrate excellent interpersonal skills.
3.  Must maintain strict confidentiality.
4.  Must demonstrate proficiency in ability to produce excellent work as requested by the executive team.
5.  Must assume responsibility for individual professional growth by staying current with literature, research and/or practices.
6.  Must demonstrate proficiency in ability to effectively and regularly communicate with Service Center employees and constituents.
7.  Must complete all assignments in a time-sensitive manner as determined by Supervisor.
8.  Must meet all safety requirements as directed by the Service Center.
9.  Must perform other duties as may be assigned by the Executive Director or designee.

Physical Requirements:

1. Manages all job duties with mobility, agility, and dexterity.
2. Requires long periods of sitting and standing.
3. Ability to lift a maximum of 40 pounds.
4. Work in a noisy environment with many interruptions.

Responsible To: Program Director(s) or designee

Excellent benefit package:  Supporting employees and their families is important to Greenbush. We provide access to exceptional Health, Dental, Vision, and Life insurance options for all employees who work 20 hours or more a week. Additionally, Greenbush participates in the Kansas Public Retirement System (KPERS) and provides excellent 403B plan options. Greenbush contributes to each and every employees retirement plan by matching up to $75 a month for any Greenbush employee that contributes to one of the 403B plans. Employees also can participate in flex spending accounts and salary protection programs. All employees are provided with sick days, personal leave, and holidays subject to the length of their contract. Equal Opportunity Employer

In addition to the benefit package, Greenbush recognizes the importance of continued education throughout an employee’s career and offers the Greenbush Education Reimbursement Plan to support employees in their education endeavors. The plan provides an opportunity for any Greenbush employee working at least 1,004 hours per year to be reimbursed up to $1200 per contract year for tuition costs. Employees of Greenbush meeting the hour requirement can apply to participate in the program by completing the Tuition Reimbursement Application Form. In addition, Greenbush offers a Professional License Reimbursement Program, which provides full reimbursement for professional licenses with specific Kansas licensing authorities and other appropriate authorities (a complete list can be provided upon request).

For complete benefit package information, direct your questions to the individual listed under the Job Contact Information section.